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Frequently Asked Questions - Niagara Wine Tour Guides

Niagara Wine Tour Guides, 53 Paffard Street, Box 155, Niagara On The Lake, Ontario, L0S 1J0

'Sip and Savour' Tours Daily From: January 1, 2017 to December 22, 2017, at 1:00 pm  http://www.niagarawinetourguides.com

Are you fully licenced, insured and bonded?

All Tour Prices include: All tour & tasting fees, cheese and chocolate platter, Chocolate Icewine Shooter and Frozen Wine Slushies (for tours booked to go after May 1). Amazing junk food pairings, private structured tasting and private production tour. A wine savvy industry professional tour guide, upgraded wines, including top Icewines, world's best award winning wines and round trip transportation.

What is included in every tour?

or call: 1-289-868-8686

We sure are, we make sure all of our vehicles are registered with the Niagara Regional Police Department to do wine tours, carry full liability insurance of over $5,000,000 dollars and have only bonded tour guides.

Which wineries will we visit?

There is no set schedule of wineries. Our tour guides like to customize their wine tours to take advantage of the best winery experiences available on that day, including special events or limited time programs that we'll go out of our way to take part in. They take a great deal of pride in the Niagara wine tours and winery itineraries they put together. With so many wonderful wineries in the area, there is no reason to put on a "one size fits all" wine tour. Niagara Wine Tour Guides wine and dinner tours and Niagara wine tours packages are the best thought out in the region.


May we pick the wineries?

If your group occupies the whole vehicle, we are happy to take you to the wineries of your choice, as long as those wineries permit us to visit that day. If you are sharing the bus with others, your tour driver will take responsibility for planning the best tour day possible for the entire group. We are careful to avoid taking people to places they may have already visited.


How do you determine which wineries would be best for our group?

  • Rave reviews from previous tour groups
  • We only visit small, intimate award winning wineries
  • Excellent wines, moderately priced
  • Warm & friendly service
  • Wine preferences of on-board guests


How long will we spend at each winery?

No set time. Some winery experiences take longer than others. The average is about an hour at each winery.

Niagara Wine Tours tend to be very laid back and flexible.


Will you pick us up from our Hotel or Bed and Breakfast?

We sure will. Almost any location in Niagara Falls or  Niagara on the Lake. We will pick you up and drop you off at the same location or an alternate location of your choice within our area. If we pick you up in Niagara on the Lake and you wish to be dropped off in the falls to go for a visit or lunch, no problem.


If we drive in to meet the tour, won't we be too tipsy to drive at the end
of the day?

We always advise people who drive in for the day to arrange alternate transportation for the return journey. Better yet, you might consider staying at a local Inn or B&B. Pleasecontact usfor suggestions.


Can we get to one of your pick-up locations by public transit?

We pick up lots of folks who come for the day via bus or train. We will do our best to meet you on time and return you so that you will make your departure on schedule.


What will you serve for the cheese and chocolate platters at the wineries?

The cheese platter has four savoury cheeses and a chocolate paired with five wines and consists of Brie, Asiago, Aged Cheddar, Blue cheese and a dark chocolate Brix Bite. Sometimes substitutions are necessary, however they are always delicious. Also on the platter is an assortment of crackers. The chocolate pairing is always a mystery.


Will you accommodate vegetarians and other dietary restrictions?

Yes! We are rather good at accommodating a variety of dietary needs, particularly dairy and gluten restrictions. Please give us advance notice. We'll let the restaurant know as they provide vegetarian options.


Any beverages, other than wine?

Yes, bottled water is served on the bus and also available at all the wineries.


Are there any taxes or fuel fees?

There are taxes, a 13% HST Tax has to be applied to all goods and services in Ontario, sorry about that. There are no fuel fees or surcharges! (HST Registration # 80822 6740 RT0001)


What about winery tasting fees?

There are no tasting fees at the wineries for our wine tour. Should you wish to purchase additional tastings, some fees may apply.


How about driver gratuity?

For any reservation of four or fewer guests, tipping is at your discretion. If you are pleased with the service and effort put forth by your Tour Guide, you are most welcome to offer him or her a gratuity. Your thoughtfulness will be greatly appreciated. For larger groups, we'll include a 15% gratuity.


With what sorts of people might I expect to share our wine tour?

You will encounter easy-going, social people who are interested in wine, even if they don't know much about it. We strive to make every tour fun, and informative.  I can guarantee that the tour will be louder at the end than when it began.


Am I going to look like a rube if I don't know how to hold my wine glass?

You won't, we do a structured tasting at the very first winery. Don't be scared, it's that sip and swirl you've heard so much about. It's easy and fun and you will look like a pro in only a few minutes.


May I bring my child?

No. This is a wine tour for adults who will all be wine tasting, sometimes singing and dancing. Your child will be bored and it won't be fun for them either.


May I bring my dog?

Service animals are welcome on the tour. We restrict non-service animals because some of our guests are allergic to animals and most of the wineries have the same policy.


Is there room on the bus to store any wine that I buy?

Yes! We have yet to limit any wine purchased due to storage concerns. Buy as much wine as you like. (Then buy some more wine!)


How will I get my wine home?

The first option is to take it with you, especially if you are driving. If you are flying, you may ship wine from the wineries – most of the wineries we visit are able to ship to almost anywhere in Canada, the U.S. and in some cases overseas.


What is the minimum number of people you will pick up?

One person.


How many guests are normally on your tour?

It varies. Our tours have a maximum capacity of 11 persons, plus the Tour Guide, so we usually have five couples. We try to keep the front seat open in case anyone has motion issues, or they want to sit up front and chat. Anyone can ask for this seat by yelling 'shotgun.'


Will you cancel a tour in the event that too few people book it for that day?

No way, Baby! We never cancel a tour even if we have only one person booked.


Do you offer full-day tours?

We have found in the past that most people prefer not to stop for lunch. It takes between an hour or two and some people get too sleepy. It makes the wineries at the end of the day rushed. We usually start morning pickups are around 9:30 and we like to have you back by 2:30 at the latest, so you can really enjoy the rest of your day.  If you would like to join one of our Niagara wine tours late, or leave it early, that is possible. You can also request a price quote for a full day Private Wine Tour.


How does the evening Sip and Dine Tour differ from the daytime Sip and Savour Tour?

Well, besides being in the evening and including dinner, it is exactly the same. We take you to three wineries, you still enjoy all the pairings and the two platters, both cheese and chocolate, however instead of bringing you back to your starting point we take you to an unbelievable gourmet dinner. We pick up for the evening tour around 2:30 pm and dinner is usually around 6:30 or so. We like to serve dinner at dinner time, not at 9pm until midnight when most people would like to be doing something else, like sleeping! We usually finish up with dinner and have you back by 8:30.


What sort of vehicles do you use for the wine tours?

Our vehicles are small tour vans. Most of them have easy access step-up,and are clean and quiet, so guests can better get to know each other. We don't have any large 18, 24 or, heaven forbid, 58 seat vehicles. This way we keep the tours small, intimate and fun!


How do your vehicles differ from a traditional limousine?

Our tour vans are shorter in length, but taller in height than limousines. You will be able to walk on and off them, most have easy step access. They have large, tinted windows, so that you may see the views from any side of the vehicle.


Will my credit card be charged when we reserve the tour?

Yes! This is the only way to guarantee your seats for the tour. There are many people who want to take our tours, when you have your reservation the seats are reserved for you only. If there is a reason you cannot attend, please let us know in advance and we will try to reschedule to the best of our ability, or refund your purchase, but we will be sad that you will be missing a great day out.


Can this tour really be as fun as it sounds?

Yes! Even we are amazed by how fun it is!


Why choose us?

Our staff are professionally trained experts, we love to taste wine, to pair wines and to have a lot of fun.


Our goal is to offer the best wine tour for the price anywhere in the region, well anywhere in the world for that matter. We start each tour with the feeling of anticipation, who will we meet? What will they be like? What type of experience will they enjoy? The answer is easy, they are just like you! Our guides have been conducting tours in the region for many years and all would say that you the customer, like to have fun and a great day out. Some may be more wine savvy than others, it really doesn't matter if you have been enjoying wine for years, or if this will be your first glass, there literally is something for everyone. ​We make it easy, and comfortable, the small group social setting is the best for being able to listen to your questions, be able to respond to you, and no, we don't know everything, we learn something new about the wine business everyday. That's the really cool thing, there is always something else to learn.


While we are out, we will be doing wine pairings with cheese, pretty standard stuff, and chocolate, mmmm yummy. But would you like to know why a chilled Riesling goes amazingly well with Brie? Or perhaps find a very select Pinot Noir that pairs perfectly with a peanut butter cup? Not everyone likes to break out the fois gras to have with a bottle of wine. One of our favourites is a nice Gewurtztraminer-Riesling paired with a very tasty cool ranch chip. We have all the best pairings, we have receipies for sangria and wines to enjoy on a hot sunny day and wines to enjoy when the snow flies. Let us take you out and enjoy your time spent in the region, we hope to see you very soon!!


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